Frequently Asked Questions
From Knifemakers
What information do I need to provide to place an order?
Is my CAD file machine-ready?
Click here to learn more about what makes CAD and CAM different and common geometry errors that may need to be fixed before cutting.
What do I need to include when sending my CAD files?
Click here to find a list of requirements for sending us CAD files. Includes examples of supporting documents with notes and dimensions.
Can I send a template instead of creating my own CAD?
Click here for a list of what to provide with your template & examples of templates.
I have questions about raw materials, thicknesses,
and surface finishes...
Click here for everything you need to know about raw materials, plus photos of surface finishes.
What are the options for shape cutting / edge finishes?
Click here for a description of our three cutting machines and photos of the edge finishes they produce.
​Are there order minimums? And what are your lead times?
Since every job is custom, so are the lead times and order sizes.
It is usually the most cost effective for us to work together when we are cutting full sheets of material and doing repeat orders. This reduces engineering labor and allows the machines to cut parts efficiently.
We expect a quick turnaround once the job goes to production. It all depends on how much is involved in producing the parts.